Support

Need help? Email [email protected] and we’ll get back to you as soon as we can.

Joining your team

Ask your chef to open Team, tap Invite, and show you the QR code on their phone. Scan it with your phone camera, sign in or create an account, and you’re in. You can also type the code at thepass.site/join.

Forgot your password?

Email [email protected] from the address on your account and we’ll help you reset it.

Install the app

iPhone: open thepass.site in Safari, tap Share, then Add to Home Screen. Android: open thepass.site in Chrome and tap Install when prompted (or menu, then Install app).

Delete your account

In the app: Settings, then Delete account. Or go to thepass.site/delete-account.

Privacy and terms

Read our Privacy Policy at thepass.site/privacy and our Terms at thepass.site/terms.

Effective October 11, 2026 · [email protected]